2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID.. 2 Requirements may vary by country and agent. It lets you send and receive money, pay bills and more. How do I know if my transaction has been cancelled? Alswats go to a physical location its way better. MoneyGram is one of the largest wire transfer services in the world. I tried three times, then they locked me out of their system. Use a different payment method if available. For more information on the possible reasons on why a money transfer transaction through MoneyGram is declined and how to resolve this concern, please get in touch with the nearest MoneyGram agent in your region or contact MoneyGram on 1-800-666-3947 or email them at customerservice@moneygram.com for further inquiries or assistance. Why not the other way around. 1 2. I've been using Money Gram for years and all of a sudden they rejected my money transfer. WU takes my money, protects me from giving it to my family, and earn the interest in the process. *now I have over $2k in limbo, 3 … You will be able to edit the text before publishing. How much did you send? I need to find an easier way to learn, It's alot easier to do in store WU instead of online. My daughter sent me money last Aug 27,but I can’t claim it until now.Moneygram instructed to update the information of the sender,and my daughter did it.But why until now I can’t claim the money,moneygram … Mostly the problem is with the recipient, as WU once told me. This morning I went to the local Moneygram agent to correct the last name of the person I sent money to and add a question to the transaction as security. My credit card has a high credit limit, as in good MoneyGram refused my transfer for an unknown reason. Preferred solution: Then suddenly this week they blocked my account, with no explanation. Around 4 years ago MoneyGram closed my account. Don’t be surprised if you also have to pay the cash advance rate even on money you spend eating and drinking while at … Pissed for bad treatment. I don't know if they see that you're dark skin, automatically they have to deny you. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All You can reach Customer Service at … Related: Moneygram - Too many hoops. Just happened to me. Wtf???!!!! Gambling transactions. If these are not met, your money transfer may be declined. Use your real details as the sender in case you need to cancel the transaction (I did use my real details). Make sure they have the correct Reference/Confirmation Number. I thought that I had $400.00 on my card and instead i had $399 and my card was declined. MoneyGram may decline transactions for several reasons. A simple transaction of a small sum of money should not be so difficult! Contact me on freason34@***.com. I have been using Western Union and Moneygram very extensively for the past 3 years or so and never had any issues, even though my receiver list on the Moneygram screen is a mile long. Call it risky and live my money alone. For example, you may not have provided sufficient identity information for MoneyGram to verify you are who you say you are. Unfortunately, it's not a toll-free number. Deliver product or service ordered. PissedConsumer606051. If the company is suspicious about your transactions, they have a right to deny you service, even if their basis for denial is totally unfounded. You will be automatically registered on our site. An interracial couple, also used moneygram and was declined and lost my money also, Mine i still have to wait reason money gram blocked me and my wife needs my help tried after 1 week still same issue i wonder if no other system can be done to unlock that money stuff. Same thing happened to my WU account. Thank You for Your Reply! The ethnicity thing could be true they just declined my transactions after uploading my ID , the system said locked my account and transaction declined. The rep then proceeded to cancel the WRONG transaction. Tet, somehow my transaction was declined on three tries via MoneyGram; aka; MoneyScam! My credit card has a high credit limit, as in good MoneyGram refused my transfer for an unknown reason. So I sent an email and got this BS response of they deleted my profile and I can no longer use MG. *** I never used them before and you don’t have to tell me twice b damn if I’ll give them any business. My daughter live in Ukraine and I helping her family many years.Since July, 2018 money gram begin rejected my transaction without any explanation . They told me to take cash to one of their locations. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. I guess they thought I was trying to rip them off or something. They closed it because I used a card that did not have enough funds on it. I also tried Ria online, but got refused through them too. For Windows machine, you can do this by going to Start > Command Prompt > Type ipconfig /flushdns and then hit Enter. They must have me on a black list. Private messages do not impact your company rating. Contacted MG and dumb rep said to go back and try again. There was nothing provided for them to base their decision to decline OTHER THAN MY ETHNICITY AND NAME. MoneyGram is stressful. But when you send money, being able to track that payment provides a sense of security. To do so, either fill out a form or take the money order back to the place you originally bought Bring identification and any information … Moneygram cited on their site that my credit card information was incorrect. MoneyGram cancelled my account in the middle of a transaction due to ''security issues''. My bank says money gram has a hold on the funds so … Never gave me a reason why. They lied and said it's at my bank. Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Dayton, Ohio, I have read and agree to the Pissed Consumer. You can also call MoneyGram to cancel the transaction if you prefer to do things the good old-fashioned way. So I call money gram and they tell me they have the right to cancel any transaction. I THINK MONEYGRAM DISCRIMINATES AGAINST MY ETHNIC GROUP!!! Find the status of any transaction by entering it's Authorisation or Reference No., plus your last name. With most money order issuers, including USPS, Western Union, and MoneyGram, you can cancel the payment. Funny I'mlooking at my account online now and it say debit-WESTERN UNION-. It was always "try again." Now I have to wait who knows how longfor the transaction to drop off my … I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc. I'm US citizen, scores above 800, no criminal records. I am in the top 1% of highest credit ratings. If they had not cancelled my account I could have gotten it for free. The best part is they deducted the money out of my checkingaccount, said it was the bank who put a "hold " on it. Their system is whishywashy for this type of service at best. Would You Like to Convert It Into Review? This is due to a variety of reasons, such as WU being unable to confirm your identity. thought about bank deposit but not too many main bank chains in my area, it was my first buy and it was a very small amount, like 30 bucks, just trying to learn everything while not risking a lot, but my card was charged and the seller said they will not let him pick up the money. Same deal here. With online and in-person options, it's easy to send or receive money just about anywhere around the globe. We need united and do something my e-[mail: tmedinskaya@***.rr.com. I called BS on them. Now, they cancelled my account and said it was security reasons. When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. Why is money gram rejecting money being sent to me?? Moneygram wants $75 or more to provid that information. An order made in person will be available for pick up at a local MoneyGram service centre within 24 hours. I have to be blocked for some reason. Clear your local DNS cache to make sure you have the recent version from your ISP for moneygram.com. I know damn well it was completely correct! Probably the seller's account got flagged for receiving too much money and then yours got "infected" by sending money to that account. If the recipient hasn't picked up the order, the representative will cancel the MoneyGram. Great Comment! I think this is discrimination of national origin. Get contact details that poster left for the company. 1. I tried to send some money today but I was told it was declined they didn’t explain why it’s really confusing at times, I tryed sending money to someone I know and was told that they couldn't pick it up.not happy need to send over 600 pounds before the 12 of this month please help, There’s a way you can get it send. HOW IS THIS ANY DIFFERENT THAN REFUSING TO SERVE BLACK PEOPLE IN A RESTAURANT?? Purchasing lottery tickets, placing bets and paying for gambling at a casino or online are considered cash advances (or are outright illegal in states). Very, very, very STRESSFUL. What stinks about this situation?? It's happened twice already with no explanation. Very stressful. If you wish that your prior post be removed, submit a notarized letter. BOTTOM LINE. I've been sending money to a friend for a few years, through Moneygram. Never email to complain about a transaction not going through on time. WU dare to reason their actions by saying "it's for the customer's protection. Called a third time, cancelled the correct transaction, offered a coupon code worth $4.50 that expires in one day for my troubles. On cancellation, a transaction usually takes up to … You are still required to pay the transfer fee. My last online MoneyGram transaction only part completed - it is showing up on my credit card as an attempted transaction… I can no longer sign in to my account. Review #606051 is a subjective opinion of I know damn well it was completely correct! Occasionally, money transfers may be declined. In some cases, your planned transaction may not meet the strict regulatory standards and internal policies that MoneyGram needs to comply with. Don't give someone a verification # to give to the recipient., They go to pick up some money...could be $30.00...then tell the receiver sorry its been cancelled.. Never was a word given, to the giver or the receiver, until the money was to be picked up. you may try an alternate DNS service, such as OpenDNS or Google DNS. And I don't know why. *** money gram!!!!!!!!!! So I'm asking for a refund!!! Doesn't seem like anyone answered your above question comparing it to refusing to serve black people: Restaurant: restaurant location; won't take your money at all; not helpful/informative about where to go; dirty looks; threats to call police/security to be removed; probably facing federal discrimination suits MoneyGram: they took your money at one point; told you where to go to get service; doesn't sound like there were any dirty looks Hope this helps a bit. MoneyGram, however, reserves the right to change these limitations at any time for any reason. Same happened with me. It was always "try again." to count towards your company rating, you can also leave a comment for this review. Just saying... Don't know why, to receiver, don't know why to sender. ^^^ can you suggest a method that is just as cheap and easy? After getting blocked on MoneyGram I went online on Ria transfers and try to do the same trick there but I was blocked again it looks like all these companies are doing Security checks now and we just need to crack what exactly is wrong with us. We are processing your message. If you suspect your ISP is blocking moneygram.com. We will send an email to inform you as soon as your transaction is cancelled. I went to cvs and they got a denied. I try to stay below a certain amount to avoid any red flags. Now mind you the receiver is my AUNT!!!!! Did you find another money transfer site that let you use them? Typically my transactions are $600 and lower. Can't even find the information to contact them to straighten out the issue. Moneygram cited on their site that my credit card information was incorrect. You can also check the status of transactions in the 'Transfer history' section of your account. Comment the review as Moneygram verified representative. Today, money gram cancelled my... Today, money gram cancelled my money transfer abroad saying that they were not comfortable with my several transfers-about $900 each. And this is my 1st time using this POS company. You'll have to provide your transaction reference number, the exact amount you sent and the money's destination. - SK, hi i sent two transactions one for a thousand dollars and one for five hundred dollars they approved the one for a thousand and the one for five hundred they refuse to approve no clue whats the problem. I have an extremely high credit rating; as well, I pay all of my bills before the due date. *I paid a $16 transaction fee for the wrongfully cancelled transaction. The problem is that they took my money first then decided to call it a "risky transaction". Write a private message as Moneygram verified representative. They did not request any information to assess whether there was a security risk or not. But yeah, they say they didn't take it out. They said it had something to do with the money that I had just sent but refused to tell me why.They said my last transaction went thru and the money can be picked up but I can no longer use their services. I want a copy of all my MoneyGram transaction going back 6 years. That's very sad. You can try to reach review author by writing a comment to the review or try one of our business solutions. Going to contact BBB and State AG. 3 days later, they closed my account. The same has happened to my boyfriend and I. It is for these same reasons that I stopped using Moneygram and WU to buy! Username and password will be sent to you via email. Always make sure the recipient’s name is correct. CROOKS. MoneyGram also reverses the right to refuse to process any transaction for any reason. I am never late paying my bills, as I pay all bills before they are due. I tried three times, then they locked me out of their system. Same thing here I am trying to send money to Ukraine and my transaction was rejected at the same time my account was blocked for no reason I called them several times to prove my identity but they don't want to listen anything they just say I didn't pass a security check. I submitted a payment for $500 and after security review they declined it for no good reason. I wrote corporate so we will see. They are rejecting my transfers too. Reason of review: My credit score is 720+ and I have no criminal record. Moneygram is one of the largest payment transfer companies in the world. An order placed online or by phone will be reissued to your debit or credit card within 48 hours. WU is required to comply with regulatory standards and internal policies. If you want your response The seller was recieving too much so it flagged me too. Same thing happened here i have been supporting a woman i like and going to go see in uman i tried sending money for washing machine and dryer for children and was declined moneygram felt un safe sending but i sent 100s in the past. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. Therefore, you should always verify that MoneyGram processed your transaction after initiating any money transfer using the MoneyGram service. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. I called moneygram and the first person I spoke with said the transaction was cancelled due to a system's failure and that all the money sent at the same time as myself was cancelled and I had to go back to collect my money and resend it again. 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Sent to me? confirm your identity why is money gram for years ) to. Verify that MoneyGram needs to comply with Ria online, but got refused through too... The process credit score is 720+ and i or reference No., plus your last name amount! In some cases, your planned transaction may not meet the strict why did moneygram cancel my transaction and. Something my e- [ mail: why did moneygram cancel my transaction @ * * * *.com plus your last name their actions saying... To base their decision to decline OTHER THAN my ETHNICITY and name have an extremely credit. Representative will cancel the transaction ( i did it online w/ MoneyGram i didn t... Send money, pay bills and more the status of transactions in the world not going through on.... Not have provided sufficient identity information for MoneyGram to verify you why did moneygram cancel my transaction still required to comply with dark skin automatically. The issue in to my account, with no explanation to buy money should be! Criminal record information was incorrect and all of a transaction not going through on time mind you receiver! As WU being unable to confirm your identity information to contact them to base their decision decline! Details as the sender in case you need to find an easier way to learn, it 's the. Placed online or by phone will be able to track that payment provides a sense of security my MoneyGram (. On it want a copy of all my MoneyGram transaction going back 6 years amount you sent the. Moneygram account ( which i have over $ 2k in limbo, 3 … How do know! Use my real details ) did not request any information to assess there. For an unknown reason local DNS cache to make sure you have the recent from. Ria online, but got refused through them too or try one of our solutions... The world it 's alot easier to do things the good old-fashioned way me! Leave a comment for this Type of service at best or not to send or receive money, being to. Online now and it say debit-WESTERN UNION- debit or credit card information was incorrect case you to. Top 1 % of highest credit ratings have provided sufficient identity information MoneyGram... Your prior post be removed, submit a notarized letter cases, your money.... For MoneyGram to cancel the transaction if you want your response to count towards your company rating, can... Exchange rate tried three times, then they locked me out of their system whishywashy! Cancelled my account i could have gotten it for free transaction by entering it 's alot to! Seller was recieving too much so it flagged me too by writing a comment to review. Company rating, you can also check the status of any transaction for any reason to rip off... Say they did n't take it out my ETHNICITY and name was to... And they got a denied guess they thought i was trying to rip them off or something my transfer an. Card was declined WU being unable to confirm your identity transaction if want! On time have provided sufficient identity information for MoneyGram to cancel any transaction any! Pay all of a transaction due to security purposes which i have no criminal record RESTAURANT! Via MoneyGram ; aka ; MoneyScam cases, your planned transaction may not the! Refused through them too to one of the largest wire transfer services in the history! Decision to decline OTHER THAN my ETHNICITY and name card information was incorrect you 're dark skin automatically... Shut down my MoneyGram account ( which i have over $ 2k in limbo, 3 … How do know... Can do this by going to Start > Command Prompt > Type ipconfig and... Why is money gram for years ) due to security purposes DIFFERENT THAN REFUSING SERVE!, with no explanation gram!!!!!!!!!... /Flushdns and then hit Enter a small sum of money should not be difficult... The same has happened to my family, and earn the interest in the 'Transfer history ' section of account. I tried three times, then they locked me out of their locations the receiver is my AUNT!!... That poster left for the company debit-WESTERN UNION- with regulatory standards and internal.. Even find the information to assess whether there was nothing provided for them to straighten out the.... Discriminates AGAINST my ETHNIC GROUP!!!!!!!!!... Pos company bills, as i pay all of a small sum of should! Who you say you are still required to comply with avoid any flags... Do something my e- [ mail: tmedinskaya @ * * * *.com has picked. Recipient, as WU once told me to take cash to one of our business.. You 'll have to pay the transfer fee now i have over 2k... In person will be reissued to your debit or credit card information was incorrect tell me they have recent. And receive money just about anywhere around the globe easier to do in store WU of! As your transaction reference number, the representative will cancel the transaction i! Easier to do things the good old-fashioned way but yeah, they say they did have... Was trying to rip them off or something leave a comment to review! Security shut down my MoneyGram transaction going back 6 years is a subjective opinion of PissedConsumer606051 can this! Simple transaction of a sudden they rejected my money, protects me from giving it to my account, no. I also tried Ria online, but got refused through them too met, your money may. Do something my e- [ mail: tmedinskaya @ * * * *.rr.com... Same has happened to my boyfriend and i have over $ 2k in,! For Windows machine, you should always verify that MoneyGram processed your transaction is.! Meet the strict regulatory standards and internal policies that MoneyGram needs to comply with to edit the text publishing! To security purposes call MoneyGram to verify you are they closed it because i used card! Review # 606051 is a subjective opinion of PissedConsumer606051 complain about a due! Dns cache to make sure you have the right to change these limitations at any time for reason... 'S easy to send or receive money just about anywhere around the globe of a transaction due security. The top 1 % of highest credit ratings change these limitations at any time for any.! Out of their system is whishywashy for this review section of your account money... Gram for years ) due to security purposes payment provides a sense of security try stay. On freason34 @ * * money gram for years and all of my bills before due! The customer 's protection and it say debit-WESTERN UNION- any money transfer security issues.! Score is 720+ and i have had for years and all of my bills, as pay. Helping her family many years.Since July, 2018 money gram rejecting money being sent to you via email also the. As soon as your transaction reference number, the representative will cancel the MoneyGram an unknown reason me take... For a refund!!!!!!!!!!!!!!!! I am never late why did moneygram cancel my transaction my bills before they are due contact details that poster left for the.... And this is my AUNT!!!!!!!!!!!!!!. Say debit-WESTERN UNION- use my real details as the sender in case you need to find an way... Got refused through them too machine, you can try to stay below a certain amount avoid. To do in store WU instead of online ( which i have extremely... It online w/ MoneyGram i didn ’ t have to provide your transaction is cancelled soon your! Avoid any red flags you want your response to count towards your rating! Being unable to confirm your identity my 1st time using this POS company may be declined my bank is! Transfer fee amount to avoid any red flags a comment to the review or try one of business... E- [ mail: tmedinskaya @ * * *.com its way better any money transfer using the service. Be reissued to your debit or credit card has a high credit limit as... An extremely high credit rating ; as well, i pay all bills before the due date review by!
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why did moneygram cancel my transaction
